If you have questions about this policy or how data is handled, email info@mwinstallation.com or call 07493 053049.

General Data Protection Regulation (GDPR)

MW Installation acts as the Data Controller for personal data you provide. Lawful bases include performance of a contract, consent, legitimate interests, and compliance with legal obligations.

Information we collect

• Contact details such as name, phone number, email address, and service address.
• Project details needed to quote, schedule, and complete work safely.
• Communications sent by email, phone, or website forms.
• Basic technical website data such as IP address, browser type, and timestamps.

How we use information

• Respond to enquiries, provide quotations, and manage bookings.
• Deliver services, updates, and aftercare support.
• Meet legal, insurance, tax, and accounting requirements.

Sharing information

We do not sell personal data. Information is shared only when required to deliver services, with trusted suppliers/subcontractors, or where legally required.

Your rights

You can request access, correction, or deletion of personal data where legally applicable, and object to certain processing in line with UK law.

Retention and security

Data is retained only for as long as needed for service, legal, and accounting obligations, then securely deleted. Reasonable technical and organisational safeguards are applied.